Camp, Robert C. <br/><br/>
Business process benchmarking :   finding and implementing best practices /  
Robert C. Camp. 
 - Milwaukee :   American Society for Quality Press,   1995 
 - xxi; 464 p. 
<br/><br/> Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results. 
<br/><br/><label>ISBN: </label>0-87389-296-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>DIRECCION DE EMPRESAS<br/>ESTRATEGIA EMPRESARIAL<br/>BENCHMARKING<br/>COMPARACION ENTRE EMPRESAS<br/>ESTUDIOS DE CASOS
<br/><br/><label>Universal Decimal Class. No.: </label>658.012.66=111