TY - GEN AU - Bolstorff,Peter1# ED - TI - Supply chain excellence : a handbook for dramatic improvement using the SCOR model SN - 0-8144-0730-7 PY - 2003/// CY - New York PB - American Management Association KW - DISTRIBUCION COMERCIAL; CANALES DE DISTRIBUCION; LOGISTICA; COMERCIALIZACION; PLAN DE MARKETING; VENTA; MODELO SCOR; COMPETITIVIDAD ER -